Reset Request
As visitors / users of the pages and/or services of our website, you are obligated, prior to visiting and/or using our pages and/or services, to carefully read the following terms of use. In the case in which you disagree, in whole or in part, with these terms, you are kindly requested to refrain from using the pages and/or services of our website. Continuous use of the pages and/or services of our website shall entail the unconditional acceptance of the said terms on your behalf.
The following terms of use shall apply to the entire content of the pages, including all graphics, images, photographs, diagrams, texts, services and, in general, files of this website.
Amendments to the terms of use
HELLAS SAT, according to its discretion and judgment, may amend the terms of use at any time whatsoever, and, therefore, you are obligated, every time you intend to visit our web pages, to read these terms for any possible change. Should you, however, continue to use our web pages, it shall be irrefutably inferred that you accept the amended terms. On the contrary, you are obligated to refrain from using our website.
Intellectual and Industrial Property
Apart from the exceptions that are explicitly noted (intellectual rights of third-parties, associates and organisations), the entire content of the present website, including all images, graphics, photographs, diagrams, texts, services, trademarks, distinct features, logos, corporate names and, in general, all thereof, constitute an integral part of this website and the intellectual and industrial property of the company with the corporate name HELLAS SAT. As a result thereof, the above are protected by the relative provisions of both Hellenic and European Law, as well as those of international conventions. The sale, transfer, distribution, copy, reproduction, republication, retransmission and amendment of any content or data of the present website, as well as the creation of derivative works therefrom or incorporation thereof into another web page, in any manner whatsoever, in whole or in part, is prohibited without the explicit prior written consent of HELLAS SAT or of any other legal beneficiary of the intellectual or industrial rights.
Users of our pages, however, shall have the capacity to store on their personal computer only one copy of any section of the content that they are specially permitted to download, solely for personal use and, in any case, not for commercial purposes. This, however, shall not mean, in any manner whatsoever, that any of the aforementioned intellectual or industrial property rights are transferred or that a right to exercise these is granted. Any amendment to the aforementioned sections or to any other information of the content of the present website or the use thereof for purposes other than personal shall constitute a violation of the intellectual and industrial property rights of HELLAS SAT.
All other trademarks or distinct titles of third parties, natural or legal, that are noted in the web pages of the present website shall enjoy the rights of their legal beneficiaries.
Obligations of visitors / users
The present website must be used exclusively for legal purposes, in a manner that shall not hinder the use thereof by third parties and, at all times, pursuant to the law, moral ethics and the present terms.
As visitors / users of the pages and/or services of our website, you assume the liability to compensate and restore any damage that may be caused to our website or Network and, in general, to HELLAS SAT and/or third parties who provide services via its website and the distributors, representatives and, in general, agents of HELLAS SAT as a result of unfair use or violation of the present terms regarding the use of the pages and/or relative services of the website of HELLAS SAT by you or on your behalf.
HELLAS SAT reserves its right to pursue all of its legal claims that arise from the violation of the present terms of use, including the right to block specific electronic addresses from accessing this web page.
Limitation of liability
The content of the present website, in its entirety, is provided ‘as is’, without any form of warranty by HELLAS SAT, explicit or implied in any manner whatsoever.
In any case whatsoever, including that of slight negligence, HELLAS SAT, its representatives and, in general, agents shall not be liable, in any manner whatsoever, for any damage (actual or consequential, which, indicatively, consists in the accumulative and/or alternative loss of profits, loss of future gains, financial satisfaction, etc.) caused to any user as a result of the operation or non-operation and/or use of its website and/or from its incapacity to provide information that is available therein.
HELLAS SAT repudiates, to the maximum possible extent and pursuant to the law in force, any form of warranty, explicit or implicit, with regard to the capacity to further utilise the information and/or services that it provides via its website, including, but not solely, the implicit warranties relating to the marketability or suitability for specific purposes.
HELLAS SAT makes every possible effort to guarantee the sound operation of its website. It does not, however, guarantee, in any case whatsoever, the unhindered operation thereof or of any page or server via which the content thereof is received or that its website or any page or server via which the content thereof is received is free of any error or exempt of viruses or other similar harmful software or elements.
References to other websites
The present website may contain references to other websites (via links, hyperlinks or banners).
These references are provided exclusively and solely for your facilitation and do not entail, in any case whatsoever, the acceptance, adoption or even knowledge of the content thereof by HELLAS SAT, and, consequently, HELLAS SAT shall not be liable for any malfunction, loss or damage that may be caused to you as a result of your visit thereto or use thereof or as a result of any omission or incapacity to use any section thereof or delay in the update of the data thereof.
HELLAS SAT hereby declares that it does not control the availability of any reference web page, the validity of the content thereof, the policy thereof regarding the protection of personal data, and the quality and the completeness of the services provided therein. Consequently, if you have any problem or query upon visiting or using these web pages, you are obligated to contact the competent administrators or officials of these web pages.
Applicable Law – Jurisdiction
The aforementioned terms of use of our website, as well as any amendment thereto, shall be governed and completed by all the rules of law of Greece. As visitors / users of the present website, you hereby agree that the Hellenic Laws shall apply for any dispute that may arise from or in relation to the use of our pages and/or services by you and that the courts of Athens shall be the competent courts for the resolution thereof.
Any provision of the aforementioned terms that conflicts with Hellenic law shall cease ipso jure to be in effect and shall be deleted from the present, without infringing, in any case whatsoever, the validity of any other term.
Miscellaneous Provisions
No sample contract and/or application that may be contained within our website may substitute or prevail over the written agreements between HELLAS SAT and its clients. Similarly, no information or other data, of any form whatsoever, of the content of this website may substitute the obligation of the clients of HELLAS SAT to contact forthwith the competent departments thereof to receive information and assistance or to proceed in any written communication stipulated by Hellenic law or by the general terms regarding the provision of services.
The sample contracts and/or applications that are contained within our website, as well as the services and products that are provided by virtue thereof, may be replaced and/or amended and/or annulled by HELLAS SAT on a regular basis, according to its discretion and to the Hellenic legislation in force. In any case whatsoever, the signing or forwarding of the said sample contracts by candidate clients to HELLAS SAT shall not obligate HELLAS SAT to accept these contracts.
The amendment or alteration, in any manner or with any means whatsoever, of the aforementioned samples by the visitors / users of the present website and the incitation, in any manner whatsoever, of third parties by the said visitors / users to sign, with the purpose of claiming any consideration of any form whatsoever from HELLAS SAT, without the prior written agreement of HELLAS SAT, is hereby prohibited.
Protection of Personal Data
The following terms describe the policy of HELLAS SAT with regard to the processing of personal data. However, our website contains links to other web pages that are managed by third parties, natural or legal, and, as a result thereof, HELLAS SAT does not bear any liability whatsoever for the practices and policies that these third parties follow with regard to the protection of personal data.
The processing of personal data of persons visiting / using our website comes under the present terms and relative provisions of Hellenic Law (Law 2472/97 relating to the protection of persons from the processing of personal data, as it is in force, Law 3471/2006 relating to the protection of personal data in the sector of electronic communications, and the regulatory provisions of the Hellenic Data Protection Authority and of the Hellenic Authority for the Assurance of Information and Communication Privacy and Security) and European Law, as this has been incorporated in Hellenic Law or is in force with respect to Hellenic Law.
In any case whatsoever, HELLAS SAT reserves the right to amend the terms relating to the protection of personal data after it has informed visitors / users and within the existing and or possible legal framework. For this reason, you are obligated, every time you intend to visit our website, to read the present page for any changes, and, in the case in which you do not agree with the terms relating to the protection of personal data, you are kindly requested not to use the pages and/or services of our website.
Maintaining a Personal Data File (‘File’)
In certain sections of the pages of our website, you may be requested to provide us with information that will allow us to identify whether or not you are authorised to access specific information and/or services or, moreover, you may be requested to provide us with mandatory information concerning your person (full name, profession, electronic address, date of birth, etc.) so that we may be able to help you with matters of a technical nature, such as, indicatively, registering you with our services, activating these services on your behalf and ensuring our capacity to communicate with you so that we may inform you of our new products and services or special offers that may interest you. Your participation in the procedure regarding the submission of personal information in those sections of our pages wherever this is requested is optional, your decision, however, not to take part in the said procedure may entail your non-registration with our services or the non-activation thereof on your behalf or even your inability to access and/or use certain specific information and/or services that are available to you via our website.
HELLAS SAT would like to hereby inform you that the personal data that you shall enter in the specific sections of the pages of our website shall be used, within the framework of the aforementioned paragraph, exclusively by our company and/or companies affiliated or collaborating therewith for the purpose of supporting, promoting and carrying out the relative business relation. This information shall be kept secured and shall remain confidential for as long as you are registered as a user of any service of HELLAS SAT and shall be deleted following the termination, in any manner whatsoever, of your business relation with HELLAS SAT . Information of users / visitors who are not registered with any of our services but who have taken part, from time to time, in other activities via the internet shall be kept solely for a time period that is needed to ensure the sound performance of the specific activity. Companies acting as intermediaries for the promotion, support and facilitation of the business relation may receive information contained within the File. The said recipients of the File’s information have been bound to keep the personal data, to which they are given access, confidential and not to use this information for any other purpose apart from within the framework of the purpose of the business relation. Moreover, it should be noted that the File’s information may be communicated to the competent court, police or other administrative authorities following the lawful request thereof and pursuant to the legislative provisions that are in force each time. Finally, there may be a possibility that we shall be requested to disclose your personal data to third parties for reasons other than those noted above, such as, indicatively, in the case in which the assets of our company, which also include the File, are passed to third parties, our company files for bankruptcy, etc. Beyond this use, HELLAS SAT hereby informs you that your personal data shall not, in any manner whatsoever, be sold or leased to third parties for purposes that concern the promotion of the products and/or services thereof.
Within the framework of the legislation relating to the protection of persons from the processing of personal data, we would like to hereby inform you of your rights to information, access and refusal stipulated by articles 11 to 13 inclusive of Hellenic Law 2472/1997 relating to the protection of persons from the processing of personal data. Specifically, you may, at any time whatsoever, request from us a copy of your personal data that is kept in our File by sending your request to dvbcs@hellas-sat.net. In the same manner, you may, at any time whatsoever, request from us to correct any of your data that has been incorrectly entered into our File, not to transfer your data and to alter or delete your data.
Visitors / users must, in any case whatsoever, be aware that any personal data that they voluntarily post on the Internet (e.g. via electronic mail or electronic forms) may be collected and used by third parties. Therefore, although HELLAS SAT makes all possible efforts to protect the personal data of its users, it cannot ensure or guarantee the safety of any information that is freely sent over or made available on, in any manner whatsoever, the Internet by users, who assume this risk. For this reason, you are kindly requested to be informed of the manners by which personal data is collected and processed and of your relative rights and to protect your personal data to the greatest possible extent.
Anonymous information
The said information does not individualise visitors / users but aim to improve the information and/or services that are provided via our website. Specifically, we may have knowledge of the internet service provider that visitors / users use to visit / use our pages but we do not have knowledge of any other personal data so as to individualise visitors / users. Knowledge of the internet service provider is used solely for technical support purposes. However, we would like to inform you that collection of the said information may entail the use of ‘cookies’ or ‘IP addresses’, according to the following: Cookies
During any of your visits to our website, the pages through which you navigate, together with the ‘cookies’ (a packet of data) that are included therein, are installed on the hard disk of your computer. HELLAS SAT uses ‘cookies’ to recognise your computer with the purpose of ensuring your privilege of accessing those pages and/or services of our website that require the use of an access code. ‘Cookies’ do receive knowledge of any document or file located on your computer, while they ‘open’ and ‘close’ when you enter and leave our website. Users have the capacity, at any time whatsoever, to adjust their computer so as to accept the existence of ‘cookies’, to be notified when a ‘cookie’ is sent or to reject the installation of ‘cookies’.
IP Addresses
Your IP address, via which your computer accesses the Internet, is used solely for statistical purposes and for the resolution of technical problems.
Special notice for minors
Minors who visit / use our website are kindly requested not to enter any personal data on any page of this website that requests the submission of personal data, with the exception of the case in which their parents or guardians have given their prior explicit consent thereto.
In any case in which personal data has been submitted / stated by this category of users (minors) on any page of our website, this data shall be deleted, unless it is proven that the aforementioned prior explicit consent has been given.
Confidentiality of Communications
HELLAS SAT is bound by the legislation relating to the confidentiality of communications that are sent or received via its network
The following terms of use shall apply to the entire content of the pages, including all graphics, images, photographs, diagrams, texts, services and, in general, files of this website.
Amendments to the terms of use
HELLAS SAT, according to its discretion and judgment, may amend the terms of use at any time whatsoever, and, therefore, you are obligated, every time you intend to visit our web pages, to read these terms for any possible change. Should you, however, continue to use our web pages, it shall be irrefutably inferred that you accept the amended terms. On the contrary, you are obligated to refrain from using our website.
Intellectual and Industrial Property
Apart from the exceptions that are explicitly noted (intellectual rights of third-parties, associates and organisations), the entire content of the present website, including all images, graphics, photographs, diagrams, texts, services, trademarks, distinct features, logos, corporate names and, in general, all thereof, constitute an integral part of this website and the intellectual and industrial property of the company with the corporate name HELLAS SAT. As a result thereof, the above are protected by the relative provisions of both Hellenic and European Law, as well as those of international conventions. The sale, transfer, distribution, copy, reproduction, republication, retransmission and amendment of any content or data of the present website, as well as the creation of derivative works therefrom or incorporation thereof into another web page, in any manner whatsoever, in whole or in part, is prohibited without the explicit prior written consent of HELLAS SAT or of any other legal beneficiary of the intellectual or industrial rights.
Users of our pages, however, shall have the capacity to store on their personal computer only one copy of any section of the content that they are specially permitted to download, solely for personal use and, in any case, not for commercial purposes. This, however, shall not mean, in any manner whatsoever, that any of the aforementioned intellectual or industrial property rights are transferred or that a right to exercise these is granted. Any amendment to the aforementioned sections or to any other information of the content of the present website or the use thereof for purposes other than personal shall constitute a violation of the intellectual and industrial property rights of HELLAS SAT.
All other trademarks or distinct titles of third parties, natural or legal, that are noted in the web pages of the present website shall enjoy the rights of their legal beneficiaries.
Obligations of visitors / users
The present website must be used exclusively for legal purposes, in a manner that shall not hinder the use thereof by third parties and, at all times, pursuant to the law, moral ethics and the present terms.
As visitors / users of the pages and/or services of our website, you assume the liability to compensate and restore any damage that may be caused to our website or Network and, in general, to HELLAS SAT and/or third parties who provide services via its website and the distributors, representatives and, in general, agents of HELLAS SAT as a result of unfair use or violation of the present terms regarding the use of the pages and/or relative services of the website of HELLAS SAT by you or on your behalf.
HELLAS SAT reserves its right to pursue all of its legal claims that arise from the violation of the present terms of use, including the right to block specific electronic addresses from accessing this web page.
Limitation of liability
The content of the present website, in its entirety, is provided ‘as is’, without any form of warranty by HELLAS SAT, explicit or implied in any manner whatsoever.
In any case whatsoever, including that of slight negligence, HELLAS SAT, its representatives and, in general, agents shall not be liable, in any manner whatsoever, for any damage (actual or consequential, which, indicatively, consists in the accumulative and/or alternative loss of profits, loss of future gains, financial satisfaction, etc.) caused to any user as a result of the operation or non-operation and/or use of its website and/or from its incapacity to provide information that is available therein.
HELLAS SAT repudiates, to the maximum possible extent and pursuant to the law in force, any form of warranty, explicit or implicit, with regard to the capacity to further utilise the information and/or services that it provides via its website, including, but not solely, the implicit warranties relating to the marketability or suitability for specific purposes.
HELLAS SAT makes every possible effort to guarantee the sound operation of its website. It does not, however, guarantee, in any case whatsoever, the unhindered operation thereof or of any page or server via which the content thereof is received or that its website or any page or server via which the content thereof is received is free of any error or exempt of viruses or other similar harmful software or elements.
References to other websites
The present website may contain references to other websites (via links, hyperlinks or banners).
These references are provided exclusively and solely for your facilitation and do not entail, in any case whatsoever, the acceptance, adoption or even knowledge of the content thereof by HELLAS SAT, and, consequently, HELLAS SAT shall not be liable for any malfunction, loss or damage that may be caused to you as a result of your visit thereto or use thereof or as a result of any omission or incapacity to use any section thereof or delay in the update of the data thereof.
HELLAS SAT hereby declares that it does not control the availability of any reference web page, the validity of the content thereof, the policy thereof regarding the protection of personal data, and the quality and the completeness of the services provided therein. Consequently, if you have any problem or query upon visiting or using these web pages, you are obligated to contact the competent administrators or officials of these web pages.
Applicable Law – Jurisdiction
The aforementioned terms of use of our website, as well as any amendment thereto, shall be governed and completed by all the rules of law of Greece. As visitors / users of the present website, you hereby agree that the Hellenic Laws shall apply for any dispute that may arise from or in relation to the use of our pages and/or services by you and that the courts of Athens shall be the competent courts for the resolution thereof.
Any provision of the aforementioned terms that conflicts with Hellenic law shall cease ipso jure to be in effect and shall be deleted from the present, without infringing, in any case whatsoever, the validity of any other term.
Miscellaneous Provisions
No sample contract and/or application that may be contained within our website may substitute or prevail over the written agreements between HELLAS SAT and its clients. Similarly, no information or other data, of any form whatsoever, of the content of this website may substitute the obligation of the clients of HELLAS SAT to contact forthwith the competent departments thereof to receive information and assistance or to proceed in any written communication stipulated by Hellenic law or by the general terms regarding the provision of services.
The sample contracts and/or applications that are contained within our website, as well as the services and products that are provided by virtue thereof, may be replaced and/or amended and/or annulled by HELLAS SAT on a regular basis, according to its discretion and to the Hellenic legislation in force. In any case whatsoever, the signing or forwarding of the said sample contracts by candidate clients to HELLAS SAT shall not obligate HELLAS SAT to accept these contracts.
The amendment or alteration, in any manner or with any means whatsoever, of the aforementioned samples by the visitors / users of the present website and the incitation, in any manner whatsoever, of third parties by the said visitors / users to sign, with the purpose of claiming any consideration of any form whatsoever from HELLAS SAT, without the prior written agreement of HELLAS SAT, is hereby prohibited.
Protection of Personal Data
The following terms describe the policy of HELLAS SAT with regard to the processing of personal data. However, our website contains links to other web pages that are managed by third parties, natural or legal, and, as a result thereof, HELLAS SAT does not bear any liability whatsoever for the practices and policies that these third parties follow with regard to the protection of personal data.
The processing of personal data of persons visiting / using our website comes under the present terms and relative provisions of Hellenic Law (Law 2472/97 relating to the protection of persons from the processing of personal data, as it is in force, Law 3471/2006 relating to the protection of personal data in the sector of electronic communications, and the regulatory provisions of the Hellenic Data Protection Authority and of the Hellenic Authority for the Assurance of Information and Communication Privacy and Security) and European Law, as this has been incorporated in Hellenic Law or is in force with respect to Hellenic Law.
In any case whatsoever, HELLAS SAT reserves the right to amend the terms relating to the protection of personal data after it has informed visitors / users and within the existing and or possible legal framework. For this reason, you are obligated, every time you intend to visit our website, to read the present page for any changes, and, in the case in which you do not agree with the terms relating to the protection of personal data, you are kindly requested not to use the pages and/or services of our website.
Maintaining a Personal Data File (‘File’)
In certain sections of the pages of our website, you may be requested to provide us with information that will allow us to identify whether or not you are authorised to access specific information and/or services or, moreover, you may be requested to provide us with mandatory information concerning your person (full name, profession, electronic address, date of birth, etc.) so that we may be able to help you with matters of a technical nature, such as, indicatively, registering you with our services, activating these services on your behalf and ensuring our capacity to communicate with you so that we may inform you of our new products and services or special offers that may interest you. Your participation in the procedure regarding the submission of personal information in those sections of our pages wherever this is requested is optional, your decision, however, not to take part in the said procedure may entail your non-registration with our services or the non-activation thereof on your behalf or even your inability to access and/or use certain specific information and/or services that are available to you via our website.
HELLAS SAT would like to hereby inform you that the personal data that you shall enter in the specific sections of the pages of our website shall be used, within the framework of the aforementioned paragraph, exclusively by our company and/or companies affiliated or collaborating therewith for the purpose of supporting, promoting and carrying out the relative business relation. This information shall be kept secured and shall remain confidential for as long as you are registered as a user of any service of HELLAS SAT and shall be deleted following the termination, in any manner whatsoever, of your business relation with HELLAS SAT . Information of users / visitors who are not registered with any of our services but who have taken part, from time to time, in other activities via the internet shall be kept solely for a time period that is needed to ensure the sound performance of the specific activity. Companies acting as intermediaries for the promotion, support and facilitation of the business relation may receive information contained within the File. The said recipients of the File’s information have been bound to keep the personal data, to which they are given access, confidential and not to use this information for any other purpose apart from within the framework of the purpose of the business relation. Moreover, it should be noted that the File’s information may be communicated to the competent court, police or other administrative authorities following the lawful request thereof and pursuant to the legislative provisions that are in force each time. Finally, there may be a possibility that we shall be requested to disclose your personal data to third parties for reasons other than those noted above, such as, indicatively, in the case in which the assets of our company, which also include the File, are passed to third parties, our company files for bankruptcy, etc. Beyond this use, HELLAS SAT hereby informs you that your personal data shall not, in any manner whatsoever, be sold or leased to third parties for purposes that concern the promotion of the products and/or services thereof.
Within the framework of the legislation relating to the protection of persons from the processing of personal data, we would like to hereby inform you of your rights to information, access and refusal stipulated by articles 11 to 13 inclusive of Hellenic Law 2472/1997 relating to the protection of persons from the processing of personal data. Specifically, you may, at any time whatsoever, request from us a copy of your personal data that is kept in our File by sending your request to dvbcs@hellas-sat.net. In the same manner, you may, at any time whatsoever, request from us to correct any of your data that has been incorrectly entered into our File, not to transfer your data and to alter or delete your data.
Visitors / users must, in any case whatsoever, be aware that any personal data that they voluntarily post on the Internet (e.g. via electronic mail or electronic forms) may be collected and used by third parties. Therefore, although HELLAS SAT makes all possible efforts to protect the personal data of its users, it cannot ensure or guarantee the safety of any information that is freely sent over or made available on, in any manner whatsoever, the Internet by users, who assume this risk. For this reason, you are kindly requested to be informed of the manners by which personal data is collected and processed and of your relative rights and to protect your personal data to the greatest possible extent.
Anonymous information
The said information does not individualise visitors / users but aim to improve the information and/or services that are provided via our website. Specifically, we may have knowledge of the internet service provider that visitors / users use to visit / use our pages but we do not have knowledge of any other personal data so as to individualise visitors / users. Knowledge of the internet service provider is used solely for technical support purposes. However, we would like to inform you that collection of the said information may entail the use of ‘cookies’ or ‘IP addresses’, according to the following: Cookies
During any of your visits to our website, the pages through which you navigate, together with the ‘cookies’ (a packet of data) that are included therein, are installed on the hard disk of your computer. HELLAS SAT uses ‘cookies’ to recognise your computer with the purpose of ensuring your privilege of accessing those pages and/or services of our website that require the use of an access code. ‘Cookies’ do receive knowledge of any document or file located on your computer, while they ‘open’ and ‘close’ when you enter and leave our website. Users have the capacity, at any time whatsoever, to adjust their computer so as to accept the existence of ‘cookies’, to be notified when a ‘cookie’ is sent or to reject the installation of ‘cookies’.
IP Addresses
Your IP address, via which your computer accesses the Internet, is used solely for statistical purposes and for the resolution of technical problems.
Special notice for minors
Minors who visit / use our website are kindly requested not to enter any personal data on any page of this website that requests the submission of personal data, with the exception of the case in which their parents or guardians have given their prior explicit consent thereto.
In any case in which personal data has been submitted / stated by this category of users (minors) on any page of our website, this data shall be deleted, unless it is proven that the aforementioned prior explicit consent has been given.
Confidentiality of Communications
HELLAS SAT is bound by the legislation relating to the confidentiality of communications that are sent or received via its network